Introduction
Welcome to Turner Frown ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.
Important: Turner Frown is a personal platform sharing Josh's experiences with fitness, diet, and mental health. We are not medical professionals, and this site does not provide medical advice.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
- Name and email address (if you choose to contact us)
- Website usage data and analytics
- Information you provide through contact forms
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on site
- Referring website information
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our website services
- To improve user experience and website functionality
- To respond to your inquiries and provide support
- To analyze website usage and optimize performance
- To comply with legal obligations
Legal Basis for Processing
Under UK GDPR, we process your personal data based on:
- Legitimate Interest: To provide and improve our website services
- Consent: When you explicitly agree to specific processing activities
- Legal Obligation: To comply with applicable laws and regulations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With service providers who assist in website operation (under strict confidentiality agreements)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Analytics data is typically retained for 26 months. Contact form submissions are retained for 2 years unless you request earlier deletion.
Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Access & Portability
- Request access to your personal data
- Receive a copy of your data in a portable format
Control & Rectification
- Correct inaccurate or incomplete data
- Request deletion of your personal data
Restriction & Objection
- Restrict processing of your data
- Object to certain types of processing
Consent & Withdrawal
- Withdraw consent at any time
- Lodge complaints with the ICO
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.
Third-Party Services
Our website may use third-party services that collect information:
- Google Analytics: Website usage analytics and performance monitoring
- Social Media: If you interact with social media features
These services have their own privacy policies, and we encourage you to review them.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your personal information is processed and stored within the United Kingdom. If we need to transfer your data outside the UK, we will ensure appropriate safeguards are in place to protect your information in accordance with UK data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Controller: Josh (Turner Frown)
Email: [josh@turnerfrown.co.uk]
Website: turnerfrown.co.uk
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not addressed your concerns adequately.